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Student Help Desk
Contact Information

Hours (except holidays)

  • Monday, Tuesday, Wednesday
    7:30 am to 9:00 pm
  • Thursday
    7:30 am to 5 pm
  • Friday and Saturday
    8 am to 5 pm

Contact

Please use the Help Desk Contact Form  

Email: rcchelp@rappahannock.edu

Call: 804-333-6786

Our goal is to respond to your request within 24 hours. Requests received after hours will be addressed the following business day.


RCC’s Help Desk services are here to help you work through technical issues.

  

Help Guides

Canvas  

Computer Requirements    

Google App

Internet Browser Support 

Microsoft Office

Multi-Factor Authentication/myRCC 

Navigate  

Passwords 

Respondus Lockdown Browser  

Student Email Guide

Student Information System (SIS)  

Tech Tips

Zoom

PDFThere’s an app for that!  

Alternate URLs for Access to VCCS Applications

MyVCCS Portal

Service Level Agreements
PDFSLA College faculty and staff 
PDFSIS, AIS
PDFIT Help desk