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Student Help Desk
Contact Information


Hours (except holidays)

  • Monday through Thursday
    8:00 am to 8:00 pm
  • Friday
    8:00 am to 12:00 pm 
  • Saturday
    8:00 am to 5:00 pm


Please use the Help Desk Contact Form  


Call: 804-333-6786

Our goal is to respond to your request within 24 hours. Requests received after hours will be addressed the following business day.

RCC Help Desk

RCC’s Help Desk services are here to help you work through technical issues.


Help Guides


Computer Requirements    

Google App  

Internet Browser Support 



Office 365

Passwords/Multi-Factor Authentication

Respondus Lockdown Browser  

Student Email Guide

Student Information System (SIS)  

Tech Tips


Acrobat-PDF-Icon.jfifThere’s an app for that!  

Alternate URLs for Access to VCCS Applications

MyVCCS Portal

Service Level Agreements
Acrobat-PDF-Icon.jfifSLA College faculty and staff 
Acrobat-PDF-Icon.jfifSIS, AIS