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Frequently Asked Questions
How does the new printing system (WEPA) work?
All RCC students have been set up with a WEPA account. To access it, just head to www.wepanow.com and log-in using your Canvas user name and password. From there, you can manage and add money onto your account using your credit or debit card. Don’t have a credit/debit card? No problem. Just purchase a print card from the RCC business office during regular business hours of 8:00-4:30. There are now three ways to print with WEPA. You can print directly to the WEPA kiosk, print using a USB drive, or upload your print job to your WEPA account. The last option makes it possible to upload documents from ANY computer, on or off campus! If you have any questions, please do not hesitate to contact 1-800-GET-WEPA.
Do I need a library card?
No. You no longer need a library card in order to check items out, but you do, however, need a valid picture ID. That said, we have library cards on hand, so if you would really like a separate library card, we are happy to make one for you. If you are a student, we will put your name and student ID number on the back of the card. Keep in mind that if you lose your library card, it will cost $3 to replace it.
How many items can I check out at one time?
Up to 14. Special exceptions can be made upon request and usually when related to specific research or course needs. As for DVDs, you can only check out 4 at a time.
Can I access library resources from home?
Absolutely! Any database (including eBooks!) can be accessed from home by following these steps:
- Log onto Canvas.
- Select the Research tab at the top of the page.
- Click on the RCC Library Website picture in the middle of the page. This will take you directly to the library’s home page.
- By accessing the library website through Canvas and you will automatically be authenticated to use the databases and electronic resources!
How do I know which database to use for my class?
Click Library Resources and choose your subject. There you will have access to databases that will search and find journal articles, newspaper articles, and online resources and books.
Can I use my personal laptop and use RCC’s wireless connection?
Absolutely! You will have wireless access to the internet anywhere in the RCC buildings and on the grounds of the college including the parking lots and picnic tables.
How can I search for books?
Click here for the searchable catalog.
You found an item that is on another campus and you need it transferred?
Click on the title of the item and then the location link of the item (at the bottom of the record) and select “Request this item.” You will need to enter in your Canvas Username and Password, select the campus you’ll be picking the item up at, and we will call you when it comes in. Items usually take about 24 hours to be transferred. Need it that same day? Call us at 804-758-6710 (Glenns campus) or 804-333-6710 (Warsaw campus).
Do you have computers in the library?
Yes. Both libraries have success labs with computers. These computers have Microsoft Office and other programs you might need for your classes. If you would prefer a laptop, we have laptops available for check-out at the circulation desk. You must be a student with a valid ID.
Do I have to make an appointment to see the librarian?
Librarians are on staff at both the Glenns and Warsaw campus. Feel free to come in anytime you need help. If you’d like to make sure one of us can meet with you for reference help, call the library. Call us at 804-758-6710 (Glenns campus) or 804-333-6710 (Warsaw campus) for availability.