RCC Help Desk
The RCC Help Desk services are here to help you work through technical issues — and we’re available Monday through Friday 9 a.m. to 5 p.m., with the exception of holidays and inclement weather. Our goal is to respond to your request within 24 hours; requests received after hours will be addressed the following business day. We will make every effort to respond to your request as soon as possible. Thank you!
You may reach us via our Help Desk contact form (preferred) or by telephone at 804-333-6786.
For Faculty Customized Support please visit our Faculty & Staff Technology Page.
Having trouble with one of the following? Read through these help guides. Chances are the answers are within these pages. If you’re still having trouble, e-mail us your question and we’ll respond as soon as possible!
- Collaborate Ultra
- Internet Browser Help
- Password Help
- Student Information System (SIS)
- Student Email
General Frequently Asked Questions
- Distance Learning
- Library Policy + FAQ
- Placement Testing
- Remote Test Proctoring
- Free Internet / Wifi
Alternate URLs for Access to VCCS Applications
Service Level Agreements