Soft Skills

BUSC 1531-Developing or Improving “Soft Skills”

…is a Win/Win for Employers and Employees!  Our NEW “Soft Skills” training program will offer four sessions to address critical training needs… take one or take all four! Read more about these sessions and then call to register! Instructor: H. Dawson

CALL FOR GROUP RATES!

All Four Sessions

40430 91WF                 Sept. 15, 22, 29, Oct. 6                6–8 PM                        WC                            $110.00

Individual Sessions

BUSC 1533-It’s About the Customer…Right?

This session will focus on the customer and how to use the most appropriate communication skills to make sure your customer’s needs are met.

41706 91WF                   Sept. 15                 6-8 PM                   WC                       $40

BUSC 1534-I Want to be Professional…But Some Days, It Is SO Difficult!

This class will address the many work situations employees encounter on a daily basis and the high standards and laws that will guide the appropriate actions. We will use real-world case studies to equip employees to make good choices in tough situations.

41707 91WF                Sept. 22                  6-8 PM                  WC                        $40

BUSC 1535 – I Would Rather NOT Go To Work Today.

This seminar will facilitate employees’ acceptance of a new way of doing things and diminish defensive reactions. We will review the importance of attitude in order to be a successful employee.

41709 91WF              Sept. 29                  6-8 PM                  WC                         $40

BUSC 1536 – It’s Not MY Fault!

Conflict surrounds us and knowing how to deal with conflict improves our personal AND professional lives. This session will ensure participants will have the skills necessary to face conflict and take appropriate actions.

41710 91WF             Oct. 6                     6-8 PM                   WC                         $40