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Interlibrary Loan (ILL)

RCC Students, Faculty and  Staff:  Submit a Request Online 

Members of the Public:  Submit a Request Online from the Richmond County Public Library website

Interlibrary Loan (ILL) FAQ’s

What is interlibrary loan (ILL) ? 

Interlibrary loan is a service through which libraries lend its materials to another library.  ILL practices are based upon the Virtual Library of Virginia (VIVA) Interlibrary Loan Guidelines.  

Who may use ILL services?

Current RCC students, faculty and staff may utilize ILL services.  Community patrons may also request materials. Patrons must have a current library account in good standing. ILL requests may not be accepted from patrons who have been delinquent with ILL’s in the past or for those who have ordered ILL items and not picked them up. 

What types of materials are available through ILL?

Not all materials are available for ILL.  We will not request popular books, best sellers, textbooks, reserve items, materials that have been published in the past year, or entire periodicals.   Books that are already owned in the collection may not be requested through ILL.  Each calendar year, copyright restrictions preclude no more than five articles for the same periodical title published in the last five years can be requested.   Other types of items unavailable through ILL are rare books, manuscripts or dissertations.  Library staff reserve the right to limit the number of concurrent requests.  This will be reviewed on a case by case basis. 

Does ILL cost anything? 

Rappahannock Community College and Richmond County Public Library do not charge for ILL service.  However, if a lending library charges a fee to borrow an item, the fee may be passed to the requestor.  Patrons are financially responsible for the replacement or repair of materials lost or damaged during the time the material is in their possession.    If ILL material is lost or damaged, you are responsible for paying any fees charged by the lending library.  You may be blocked if you abuse ILL privileges and ILL requests may not be accepted from patrons who have been delinquent with ILL’s in the past.  

How long does it take to get materials through ILL?

This depends upon where the materials are coming from, the format and method of delivery.  Check with library staff for more details. 

How long can I keep ILL materials and can they be renewed?

This depends upon the policies of the lending library.  In general, most materials are lent for six to eight weeks.  Requests for renewals may be submitted but is also dependent upon the lending library and may not be granted.  ILL items are also subject to recall or other restrictions from the lending library. 

How do I request something through ILL?

You can submit your requests via the Interlibrary Loan Request Form or by emailing your requests to ill@rappahannock.edu. Please provide all pertinent information such as title, author, publisher, publication date, and ISBN. Be sure to specify the campus where you want to pick up the item.  Refer to the library website for more information. 

 How do I know when my item has arrived, where do I pick up my item and how do I return it? 

You will be notified by phone or email when the material has been received.  You pick up materials from the library service desk at the location indicated on your request form.  If the materials are not picked up within 2 weeks of contact, they will be returned to the lending library if applicable.  ILL’s may not be accepted from patrons who have been delinquent with ILL’s in the past or for those who have ordered ILL items and not picked them up.  You return ILL materials at the library service desk or in the library book drop.

Other Questions?

Contact the Library Service Desk at the Warsaw Campus:  804-333-6710 or at the Glenns Campus:  804-758-6710.

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