It is the student’s responsibility to keep his/her personal information up-to-date via the Student Information System (SIS) using myRCC located on the RCC website. Updating your name, mailing address and phone number will assist the college in communicating with you, and ensure that you receive important notices and announcements. Students can also submit address and phone number changes to the Admissions and Records Office at either campus.
A transcript is a copy of the student’s permanent academic record. An official transcript carries the college seal. Students may request that a copy of their official transcript be forwarded to other educational institutions, employers, or any person(s) designated by the student. Students must authorize the release of their transcript by submitting a signed written request. They can find the Transcript Request Form through the Student Information System using myRCC located on the RCC website, or they may complete a Transcript Request Form, available in the Admissions and Records Office on either campus. There is no fee for transcripts. Generally, transcript requests will be processed within 48 hours. Students may compose an unofficial transcript via the Student Information System.
Due to the limitations on access to student information under the Family Educational Rights and Privacy Act of 1974, telephone, e-mail, and third party requests for transcripts cannot be honored. This includes transcript requests from parents of students. RCC will not release a transcript for any student who has unresolved financial obligations with the College.
Note: The College does not provide copies of transcripts from other institutions. Such copies must be obtained from the originating source.
The Family Education Rights and Privacy Act (FERPA)
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:
An exception which permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the College has contracted (such as an attorney, auditor, or collection agency); a person serving on the College Board; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.
FERPA permits institutions to identify certain items of student information as “directory information.” RCC identifies directory information as the:
RCC may disclose any of these items without prior consent, unless the student notifies the Admissions and Records Office, either in writing or through the Student Information System, during the first ten days of the semester. Upon notification this information will remain confidential except to the extent that FERPA authorizes disclosure without consent.
Family Policy Compliance Office
U. S. Department of Education
600 Independence Avenue, SW
Washington, DC 20202-4605
According to FERPA, RCC may release information without the student’s written consent to the following:
Questions on this policy can be directed to the College Registrar.
RCC reserves the right to deny transcripts or copies of records not required to be made available by the FERPA in any of the following situations:
RCC notifies students annually of their Family Educational Rights and Privacy Act (FERPA) rights through the Catalog and Student Handbook and the college website.
Retention of Student Records
The College permanently retains an electronic record of the student’s academic transcript (student permanent record). Other records will be maintained in digital form for periods ranging from one to five years from the date of a student’s separation from the College. The College retains student records according to the regulations set forth by the Virginia Public Records Act of the Code of Virginia.
Facsimile Documents (Fax)
The College does not send faxes of transcripts or other academic documents. RCC reserves the right to decline to send and/or receive records via fax transmission if the College considers the use of fax documents inconsistent with college policies